Resources by Katie

Why your culture, people, or performance problem is probably a system design issue. Leaders are now managing five generations within three different operating systems of work - each with a distinct social contract around trust, safety, and merit. This is why managers are burning out. They’re wedged within multiple human realities, trying to translate between systems that were never designed to coexist. The good news is that all models of work (and the generations attached to

Leadership has become theatre - performative rather than legitimate. Trust has become transactional. Cultural systems, once designed to hold meaning and cohesion, are collapsing...